Analysis of communication networks : call centres, traffic, and performance /

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Bibliographic Details
Other Authors: McDonald, David R., 1947-, Turner, Stephen R. E. (Stephen Robert Edward), 1970-
Format: Book
Language:English
Published: Providence, RI : American Mathematical Society, [2000], ©2000.
Series:Fields Institute communications ; v. 28.
Subjects:
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Call Number: TK 5101 .A585 2000
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