The quality journey : how winning the Baldrige sparked the remaking of IBM /

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Bibliographic Details
Main Author:	Boyett, Joseph H.
Other Authors:	Schwartz, Stephen B.
Format:	Book
Language:	English
Published:	New York, NY : Dutton, 1993.
Subjects:	International Business Machines Corporation. Computer industry > United States > Quality control. Computer industry > United States > Management. Malcolm Baldrige National Quality Award. Computer industry > Quality control. Computer industry. Computer industry > Management. United States.

Annex

Holdings details from Annex
Call Number:	HD 9696 .C64 I48316 1993
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